The word shopping brings a feeling
of immediate exhilaration to most people. But if you combine the word
shopping with car insurance as in "shopping for car insurance " it
produces the opposite essence. The thought of shopping for automobile
insurance makes the eyes glaze over and the heart rate drop to the
pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized auto insurance issues
specialist, told us that too often "people purchase vehicle insurance
by calling the number on the tv."
But wait, this is important things! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for car insurance than you should. Maybe
waiting for a solution to be beamed into your sitting room is not the
greatest idea.
How can you stay sharp while navigating through
this turbid subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his auto insurance information into a comparative
insurance service. The quotes (for very basic coverage on two old car)
ranged from $1,006 to $1,807 a difference of $801 a year. If you're
currently dumping thousands into your auto insurance organizations
coffers because of a couple of tickets, an accident, or a questionable
credit score, shopping your policy against others may be well worth
the effort.
Look at it this way you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that finish in your mind. Now, let's begin.
Before you can shop for better service, you have
to decide what you need. The first step in finding the right car
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of vehicle insurance in "How Much auto insurance Do You Really
Need?". Also, check out "Little-Known But Important car insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
vehicle insurance companies love these people. That's because auto
insurance organizations know what your chances are of being killed or
maimed, and how likely it is for your car to be damaged or stolen. The
information the automobile insurance firms has collected over previous
decades is crunched into "actuarial tables" that give insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the car insurance organizations). You believe you will, at
some point, probably get in an car crash. The insurance company
believes you probably won't. And the vehicle insurance car crash, is
willing to take your money to prove you wrong.
So how much automobile insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all auto insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed $50,000.
D howard noted that his general recommendation
for liability limits are $50,000 bodily injury liability for one
person injured in an car crash, $100,000 for all people injured in an
chance event and $25,000 property damage liability (that is,
50/100/25) given that half of the automobiles on the road are worth
more than $20,000. Here again, though, let your financial situation be
your guide. If you have no assets, don't buy excess coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
fortuity.
Your driving habits may also be a circumstance.
If your past is filled with crumpled fenders, if you have a lead foot
or a long commute on a treacherous winding road, then you should get
more comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the parcel [of collision and comprehensive coverage]," D
howard, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
car crash, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having automobile insurance doesn't protect you
from absolutely anything bad that might happen. First, the automobile
insurance companies needs to back up the claims that they make in the
fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an car crash,
your insurance companies will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the companies with any
questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records your
current automobile insurance policy, your driver license number and
your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the online services. If you go to
InsWeb.com or other vehicle insurance quote sites, you can type in
your information and get a list of comparative quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
price quote web sites, you may not get instant automobile insurance
quotes. Some organizations may contact you later by e-mail, and some
that are not "direct providers" may put you in touch with a local
agent, who will then calculate a quote for you. (A "direct provider,"
like Geico, sells an car insurance policy to you directly; other firms
like State Farm sell auto insurance through local agents. We'll
discuss the pros and cons of each later.) (2) It's not easy to get
price quotes from these sites in all states if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online quotes for
this state.
You can also try getting auto insurance price
quotes from some of the insurance firms listed on the Edmunds.com Web
site Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online insurance sites you
should take note of several things:
An 800 number to call for questions you
can't get answered online
The auto insurance organizations
payment policy (When is your payment due? What happens if you're late
in making a payment?)
Discounts offered by the insurance
firms that pertain to you
The vehicle insurance companies
consumer complaint ratio from your state's department of automobile
insurance Web site (more on this below)
The automobile insurance organizations A.M. Best
and Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a quote, be sure
to confirm the price. Also, ask them to fax or e-mail the quote to you
as a record.
While talking to the automobile insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. car insurance companies give discounts for a good driving
record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on insurance."
Always bear in mind that your mission isn't just
to buy the cheapest automobile insurance out there; it is to buy the
cheapest insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on auto insurance and then
not get your car repaired after an chance event," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the vehicle insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?